Terms & Conditions
INSTANT EFFECTS Ltd is a UK based company and complies with UK consumer law including the Distance Selling Regulations, our Terms and Conditions do not affect your statutory rights. Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched, up to 7 days from receipt, and INSTANT EFFECTS have 30 days to refund any payment following cancellation. The INSTANT EFFECTS online returns policy allows 14 days to return your item.
UK VAT Details
VAT Number: 227809881
Company Registration Number: 9772541
Card Payments, Security and Privacy
INSTANT EFFECTS Ltd accept most major credit cards. Exchange rates around the world do vary frequently so payments made to INSTANT EFFECTS will always be in UK pounds (£) Sterling and be charged to Credit cards as such. INSTANT EFFECTS reserves the right to cancel any order where the name on the billing address does not match that of the cardholder without further recourse to you. This is to protect both consumers and INSTANT EFFECTS. We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order. For remote addresses and international orders, your telephone number may be forwarded on to our couriers, to ensure receipt of your goods.
Dispatching Your Order
At INSTANT EFFECTS we endeavour to keep stock levels as accurate as possible. Unfortunately, due to the large volume of orders being processed daily there can be very rare occasions where our stock levels do not immediately reflect on the website.
In the event of an order being placed for an item of which we no longer have stock we will replenish our holding as soon as possible and the product(s) will be sent at the very earliest convenience. We will contact you by email as soon as possible to advise you of this. If you are ordering multiple items at once we will have stocked items dispatched separately and then dispatch any missing items as soon as we receive more stock.
Disclaimer for site usage and Copyright
INSTANT EFFECTS Ltd disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site. All pictures, material, code, intellectual property ad descriptions are the property of INSTANT EFFECTS Ltd and Export Technologies. It may not be copied or used without the express permission of these parties.
Lost In Post
If you haven't received your purchase within 21 days of dispatch (15 working days, Royal Mail include Saturday as a working day) or 10 working days for Special Delivery, INSTANT EFFECTS will class this as "lost in the post". Please get in touch with us and we will liaise with our logistics partner to get it all sorted out for you. We cannot refund or replace any item until this timescale has been reached. INSTANT EFFECTS will retain title to any goods until delivered to a residential address/work address, and ownership transfers to you on receipt/delivery to address specified. INSTANT EFFECTS cannot take any responsibility for items delivered and signed for but subsequently mislaid.
By opening an account with INSTANT EFFECTS you automatically agree to receive email marketing. You can unsubscribe from this at any time by clicking the unsubscribe link on any of our marketing emails, and following the instructions to unsubscribe.
INSTANT EFFECTS is committed to respecting your privacy. In general, you can visit INSTANT EFFECTS without revealing any information about yourself. We do collect information regarding visitors to our Web site. For example, some information is required in order to process orders. We analyse this data for trends and statistics to help us provide you with a better quality service.
To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email in the first instance. If unsuccessful (or time is critical), we will try to contact you by phone.
INSTANT EFFECTS may need to provide your name and delivery address to third parties that are involved in the processing of your order used for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).
There are times when we may request information from you, such as your name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.
You can help INSTANT EFFECTS update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying INSTANT EFFECTS of any changes to your address, title, phone number or e-mail address.